As most of the reviews for this company are bad, this will follow suite. Driving from a long day in Port St Lucie my wife and I stopped to drop her uncle off at Toscana in Margate where he lives. This was at 9:44pm, by 10:01pm as stated on the report given to me from the tow truck driver my wife's car was towed. There is no Guest parking at this location and if we park in the fire lane we will get towed anyways so we found a spot that was vacant and parked both cars. My wife's car is an older car compared to mine and it was the car that got towed. From speaking to the guy on the phone who was rude from he answered the call he told me that this is typically a 30 min process for them to send pictures of the tag and the car to the tow company and get someone to come pick it up. From 9:44pm-10:01pm is exactly 17 minutes. I had to pay $123 to pick up my wife's car so that we can both go home then on top of that, when we got to the tow yard no one was there and the same rude guy who I called before to figure out where the car was had to call a driver to come and take the payment and release the car. At this point I am pissed and I will be going to the property tomorrow to make a formal complaint.